Project Management

Lead E-commerce Product Strategist

New York, New York   |   Full Time

Verbal+Visual is seeking a motivated and experienced E-commerce-focused Strategist. In this role you will be responsible for helping our clients navigate the ever-changing e-commerce  environment in order to successfully grow their businesses. We are looking for a strong candidate who has a proven track record in all areas of e-commerce, including content, acquisition/traffic, conversion, and retention. In addition, you will be tasked with helping shape and refine processes to ensure an effective and growth-minded strategy department. 


Primary Responsibilities:

  • Understand the full picture of a client's business and their goals for growth

  • Create comprehensive project plans and requirements documents with clear KPIs for success

  • Strong technical understanding of Shopify to build out technical requirements in tandem with our development team

  • Have your hand on the pulse of the e-commerce  industry to provide ROI driven recommendations for clients

  • Review client data including Google Analytics and Shopify to help inform strategic recommendations

  • Ongoing review on 3rd party platforms and partners to ensure we are recommending the best solutions for our clients 

  • Present and communicate to clients anything related to strategic recommendations

  • Independently provide strategic roadmaps and recommendations for complex e-commerce  needs and omnichannel experiences 

  • Identify areas of opportunity for efficiencies around process and put together relevant documentation and educational materials to help educate all relevant team members 

  • Ensure clients receive both high quality work and a high level of service at all times


Experience Required:

  • Bachelor’s Degree from an accredited 4-year college or university.

  • 4+ years as a digital strategist within a relevant agency or industry

  • Strong understanding of e-commerce  best practices

  • Strong understanding of analytics 

  • Problem solver and solutions oriented.

  • Exceptional communication skills

  • An excellent attitude and a strong passion for your career!

  • Must live within commuting distance of Manhattan, New York.


Compensation & Benefits:

This career is a full-time position. Full benefits are included.

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